Return Policy

No returns — for your hygiene

All products sold by Avissee are inner garments — vests, bras, briefs, boxers and related intimate wear. For hygiene and safety reasons, these items are non-returnable and non-exchangeable once purchased. This is in line with standard industry practice for intimate apparel across the globe.

We cannot accept returns, exchanges, or refunds on inner garments for reasons of change of mind, wrong size selection, or fit discomfort, as the item cannot be resold after trial.

Every item is quality-checked before it ships

Because our products are intimate apparel, we take quality seriously at every step. Each and every product and package undergoes a thorough inspection before dispatch — stitching, fabric, print, colour, size marking and packaging are all checked by our quality team before your order leaves our facility.

This means what you receive has already been carefully reviewed by hand and is guaranteed to be in brand-new, sealed, hygienic condition. Rarely, a defect can still slip through — if that happens, the defective-item policy below covers you fully.

Not sure about your size? Order single / pack of 1

Sizing inner garments can be tricky. If you are unsure about your size and want to try before you commit, we recommend ordering a single piece (or a pack of 1) first. Once you have confirmed your fit from the size guide, you can safely order the full pack.

What happens if you receive a defective or incorrect item

We care about correctness and quality on every dispatch. If you receive a damaged, defective, or incorrect item, we will gladly replace it or issue a refund — this is not a change of mind, and hygiene policies do not apply to our own fulfilment errors.

• Please contact our support within 48 hours of delivery.
• Share your order number, a photo of the item and the pack, and a short description.
• We will arrange a replacement or refund after reviewing the evidence.

How to check the condition of your item

• Open the package promptly and inspect the item without wearing it, to keep it in its original hygiene condition.
• Do not remove the tag or tamper with the packaging unless you intend to keep the item.
• Keep the packaging and invoice until you are happy with the product.

Damages in transit

In the unlikely event your order arrives damaged in transit, please notify us within 48 hours of delivery with supporting photos and we will make it right with a replacement or refund.

How to contact us

For anything related to your order, email support@avissee.in or reach out via our contact page.